To request an order cancellation, please follow these steps:
Step 1: Send an email to Info@alwanix.com within 14 days of placing your order.
Step 2: Include your full name, order number, and cancellation request in the email.
Step 3: Our team will review your request and respond by email regarding its status.
Important: Cancellation requests must be sent by email. There is no separate cancellation button on our website. Requests are subject to order status and applicable laws.