We ship to addresses within Pakistan using trusted courier partners. Standard delivery typically takes 3-5 business days from the date your order is confirmed and dispatched. Please note that delivery times may vary depending on your location and current courier capacity.
Orders are processed during business hours, Monday through Friday. Weekends and public holidays may affect processing and dispatch times. Once your order is dispatched, you will receive a tracking number via email, allowing you to monitor your package's journey.
We take great care in packaging all products to protect them during transit. Items are wrapped securely to prevent damage and ensure that creams, serums, and other skincare formulations arrive in their original condition. If you receive a damaged product, please contact us immediately with photographs, and we will work to resolve the issue.
Shipping costs are calculated based on your delivery location and order weight. Some orders may qualify for free shipping depending on the cart value or any active promotions. Shipping fees will be clearly displayed at checkout before you complete your purchase.
If your order does not arrive within the expected timeframe, please reach out to our customer service team. We will investigate the status with our courier and provide you with updates. We stand behind our commitment to reliable delivery and customer satisfaction.
For any questions about your shipment or our shipping policy, feel free to contact Alwanix Skincare. We're here to help ensure your skincare journey is smooth from order to doorstep.