Shipping Policy
At Advance Bionutritionals, we work to ensure your order is delivered promptly and safely. Please read our Shipping Policy to understand how we process and ship orders.
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1. Order Processing Time
All orders are processed within 1–2 business days after payment is confirmed.
Orders placed on weekends or public holidays are processed on the next business day.
High order volumes may cause slight delays, but we will always process orders as quickly as possible.
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2. Shipping Time and Delivery Estimates
Delivery times may vary depending on location and the shipping method selected during checkout.
Estimated delivery times:
Domestic Orders: 3–5 business days
International Orders: 7–14 business days
These timelines are estimates and may vary due to customs, courier delays, weather conditions, or other unforeseen factors.
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3. Shipping Charges
Shipping fees are calculated during checkout based on order weight, destination, and chosen shipping method.
Customers are responsible for all shipping costs unless otherwise stated in a specific offer.
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4. Order Tracking
Once your order is shipped:
You will receive a shipping confirmation email with a tracking number.
Tracking updates may take 24–48 hours to appear depending on the courier.
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5. Incorrect or Incomplete Address
Customers are responsible for providing accurate shipping information.
Orders shipped to an incorrect or incomplete address cannot be refunded.
If a package is returned to us, reshipping costs may apply.
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6. Customs, Duties, and Taxes (For International Orders)
International orders may be subject to:
Customs duties
Import taxes
Additional processing fees
These charges vary by country and are the customer's responsibility.
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7. Lost, Delayed, or Damaged Packages
If your order is significantly delayed or appears lost, contact us for assistance.
For damaged items, notify us within 48 hours of delivery and include photos so we can resolve the issue promptly.
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8. Contact Us
For any questions related to shipping, feel free to reach us:
Email: hello@advancebionutritionals.site